Frequently Asked Questions

We provide a 24-month warranty on all our products. This comprehensive warranty covers manufacturing defects and ensures peace of mind for our customers worldwide.

We maintain a 98.5% quality pass rate through rigorous quality control procedures. Each product undergoes thorough testing at multiple stages of production, including incoming material inspection, in-process quality checks, and final product testing before shipment.

Yes, we offer comprehensive OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) services. Our experienced R&D team can customize products to your specifications, including design, branding, packaging, and functionality modifications.

Our products are certified to international standards including ISO9001, BSCI, CCC, GS, CB, CE, ETL, LFGB, FDA, and RoHS. We can also obtain additional certifications based on specific market requirements.

Standard production lead time is typically 30-45 days after order confirmation. Delivery time depends on the destination and shipping method. We work with reliable logistics partners to ensure timely delivery worldwide.

Yes, we provide product samples for evaluation. Sample availability and shipping costs vary by model and destination. Contact our sales team with your requirements, and we will arrange sample delivery promptly.